The road to resolution begins here!

Having a dispute with a customer, a company, family member or friend is not easy. After you've tried to work it out yourself, it feels like you have no choice but to head to court to try to get it resolved. But seeking justice through the court system is expensive, time-consuming and emotionally draining. Don't give up! Through alternative dispute resolution (ADR) you can avoid years of litigation, expensive lawyers' fees, and uncertain outcomes. 

Through ADR, you can engage a neutral third party to help you - either by deciding your case (arbitration) or facilitating a discussion between you and whoever you are having the dispute with (mediation). ADR is frequently more economical, speedy and satisfying to all sides than going to court.

Once you know you can't resolve the matter yourself, the next step is to determine whether arbitration, mediation or heading to court will be the best process for you. If you have an attorney, discuss your options with them. Otherwise, check out our FAQs for helpful tips on deciding whether to head to court, mediation or arbitration.